1. Purpose

These Terms and Conditions of Sale ("Terms") govern the booking, sale, and provision of the experiences offered on www.parcoursfantastiques.com.

The experiences are designed, organized, and operated by Magic Riviera, in partnership with wineries, vineyards, and other exceptional venues.

By making a reservation, the customer fully and unconditionally accepts these Terms and Conditions of Sale.
For further information:

Magic Riviera
Email: contact@magicriviera.com

2. Experiences Offered

The Magic of the Vineyard
This experience includes:

• An immersive digital experience accessible on a smartphone;

• A self-guided trail throughout the estate featuring information panels and QR codes providing access to interactive smartphone content, including quizzes, videos, stories, challenges, and other immersive features;

• A partner experience provided by the estate, such as a wine tasting, a "Perfect Winemaker" kit, or any other service offered by the partner venue.
   

Reservations may be made online or directly at the venue, subject to availability and the opening hours of the partner estate.
Once payment has been confirmed, tickets are automatically sent by email.
Prices are determined by each partner estate and are displayed at the time of booking.

The Alchemist's Secrets

A close-up magic performance in a cocktail-style format, accompanied by a wine tasting or another experience provided by the partner estate.
This experience is available by quotation only.
Pricing depends on several factors, including:

• the partner estate;

• the number of participants;

• the duration of the performance;

• the services selected.

The experience is available for groups of up to 50 participants.
For groups exceeding 50 participants, a tailored quotation will be provided, subject to seasonal availability, venue configuration (indoor or outdoor), and operational requirements.

The Estate Legacy

An immersive escape game hosted at a partner estate.
At the end of the experience, guests may enjoy a wine tasting or entertainment provided by the partner estate, depending on the selected package.
This experience is available by quotation only.
Pricing depends on:

• the partner estate;

• the number of participants;

• the selected options.

The experience is available for groups of up to 50 participants.
For larger groups, a customized quotation will be prepared.
Where all or part of the experience takes place outdoors, the event remains subject to suitable weather conditions.
Should weather conditions make the experience impracticable or unsafe, Magic Riviera may offer to reschedule the event or provide an alternative solution whenever reasonably possible.

Moonlight Magic & Piano

An artistic performance combining live music and live painting.
Depending on the selected package, this experience may also include services provided by the partner estate, such as a cocktail reception, catering, or other hospitality services.
This experience is available by quotation only.
Pricing is determined according to the specific characteristics of the event.
The standard package is available for groups of up to 50 participants.
For larger groups, a personalized quotation will be prepared, taking into account seasonal availability, venue configuration, and organizational requirements.

3. Reservations

The Magic of the Vineyard
Reservations become final once payment has been successfully completed.
Tickets are automatically sent by email.
Tickets are undated and remain valid for one (1) year from the date of purchase.
During this period, participants may book their experience directly with the partner estate, subject to availability and opening hours.
Tickets must be presented upon arrival, either digitally or in printed form.
Other Experiences
The following experiences:

• The Alchemist's Secrets;

• The Estate Legacy;

• Moonlight Magic & Piano;

are booked through the following process:

• submission of a quotation request via the website;

• preparation of a personalized quotation by Magic Riviera;

• confirmation of the booking following acceptance of the quotation and payment of the required deposit.

No event date will be reserved until the deposit has been received.

4. Prices

All prices are stated in euros (€).
Prices may vary depending on:

• the partner estate;

• the season;

• the number of participants;

• the selected services and options.

The applicable price is the one displayed at the time of booking or specified in the accepted quotation.

5. Payment

The Magic of the Vineyard
Full payment is required at the time of booking.
Tickets are issued only after payment has been successfully confirmed.
Quotation-Based Experiences
For:

• The Alchemist's Secrets;

• The Estate Legacy;

• The Symphony of the Senses,

a deposit is required to confirm the reservation.
The amount of the deposit is specified in the quotation.
The remaining balance must be paid according to the payment terms stated in the quotation or invoice.

6. Availability

All experiences are offered subject to:

• the availability of the partner estate;

• the estate's opening hours;

• the availability of performers, entertainers, and other service providers;

• technical constraints;

• weather conditions where these may affect the safe or proper execution of the experience.

Should an experience become unavailable, Magic Riviera may offer an alternative date or an equivalent solution.

7. Cancellation Policy

The Magic of the Vineyard
Tickets are valid for one (1) year from the date of purchase.
It is the customer's responsibility to book the experience with the partner estate before the ticket expires.
Once the validity period has expired, the ticket can no longer be used, extended, or refunded.
In accordance with Article L221-28 of the French Consumer Code, purchased tickets are non-refundable, except where the experience is cancelled by Magic Riviera or the partner estate.

Quotation-Based Experiences

Any cancellation must be submitted in writing.
The following conditions apply:

• More than 30 days before the scheduled event: the deposit will be refunded, less any expenses already incurred.

• Between 30 and 15 days before the event: the deposit shall be retained by Magic Riviera.

• Less than 15 days before the event: the full amount of the service may be invoiced.

Any request to reschedule remains subject to the availability of both the service providers and the partner estate.

8. Cancellation or Postponement by the Organizer

Magic Riviera reserves the right to postpone or cancel an experience in particular in the following circumstances:

• exceptional unavailability of a performer or service provider;

• unavailability of the partner estate;

• weather conditions that compromise the safe or proper execution of the experience;

• force majeure.

Whenever reasonably possible, Magic Riviera will prioritize rescheduling the experience.
If rescheduling is not possible, any amounts paid will be refunded.
No additional compensation or damages may be claimed.

9. Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the statutory right of withdrawal does not apply to leisure services to be provided on a specific date or during a specified period.

10. Participation Rules

Participants agree to:

• follow all instructions provided by the hosts and facilitators;

• comply with the internal rules of the partner estate;

• behave respectfully towards other participants, performers, staff members, and the partner estate.

Any participant whose behavior disrupts the proper conduct of the experience may be excluded without entitlement to any refund.

11. Wine Tastings

Wine and other alcoholic beverage tastings are reserved exclusively for participants who are of the legal drinking age, in accordance with applicable legislation.
Participants are encouraged to consume alcohol responsibly.
Magic Riviera shall not be held liable for excessive alcohol consumption or for any participant's failure to comply with applicable laws and regulations.

12. Use of Smartphones

For The Magic of the Vineyard, participants are required to use their own smartphone.
Participants are responsible for ensuring, before arriving at the venue, that their device:

• is sufficiently charged;

• has an internet connection if required;

• is capable of accessing the digital content provided during the experience.
   

Magic Riviera shall not be liable for any malfunction relating to the participant's device, internet connection, or technical equipment.

13. Liability

Magic Riviera makes every reasonable effort to ensure that all experiences are delivered under the best possible conditions.
However, Magic Riviera shall not be held liable in particular for:

• the participant's late arrival;

• the loss, theft, or damage of personal belongings;

• malfunctions affecting the participant's smartphone or personal equipment;

• events of force majeure;

• any damage attributable to the partner estate or to a third party.
   

14. Personal Data

The personal information collected during the booking process is used exclusively for:

• managing reservations;

• organizing the experiences;

• complying with administrative, accounting, and legal obligations.

In accordance with the General Data Protection Regulation (GDPR), each customer has the right to access, rectify, erase, restrict, or object to the processing of their personal data.

Any request relating to personal data may be sent to:
contact@magicriviera.com

15. Intellectual Property

All content available on www.parcoursfantastiques.com, including but not limited to text, photographs, illustrations, graphics, logos, videos, and communication materials, is the property of Magic Riviera or of their respective owners where used with permission.
Any reproduction, representation, distribution, publication, or use, whether in whole or in part, without the prior written authorization of Magic Riviera is strictly prohibited in accordance with the provisions of the French Intellectual Property Code.

16. Governing Law

These Terms and Conditions of Sale are governed by the laws of France.
In the event of a dispute, the parties shall first endeavor to resolve the matter amicably.
Failing an amicable settlement, the competent French courts shall have exclusive jurisdiction.

17. Insurance and Participant Liability

Each participant is responsible for any personal injury or property damage that they may cause to other participants, performers, the partner estate, or any equipment made available during the experience.
Participants agree to respect the venue, its facilities, equipment, and all safety instructions provided by the organizers and the staff of the partner estate.

In the event of intentional damage or damage resulting from clearly inappropriate behaviour, Magic Riviera and/or the partner estate reserve the right to seek compensation for the loss or damage suffered.
Each participant is responsible for ensuring that they are covered by valid public liability insurance for any damage they may cause to third parties during the experience.

18. Contact

For any questions regarding a reservation or these Terms and Conditions of Sale, please contact:
Magic Riviera
Email: contact@magicriviera.com
Website: www.parcoursfantastiques.com